The legal bits, in plain English.

What you're getting

Warebin is warehouse inventory software you use through a browser. You sign up, you put your stock in, and it tells you where things are. There is nothing to install and nothing to implement.

We'll do our best to keep it running and available, but we don't promise a specific uptime figure. We're a small operation and we'd rather not promise something we can't guarantee.

Your account

You're responsible for what happens under your account, including what the people you invite do with it. Keep your password to yourself.

One account is meant for one business. If you're running several warehouses under one company, that's fine and it's what the plans are for.

Paying

Plans are monthly, in US dollars, charged in advance. There's no minimum term and no notice period: you can cancel whenever you want and you keep access until the end of the period you already paid for.

Prices are on the pricing page. If we change them, existing customers get at least 30 days' notice by email, and we won't change the price of a period you've already paid.

If a payment fails we'll email you and try again before anything stops working. We won't lock a warehouse out mid-shift over a card that expired.

Refunds

If you're within your first 30 days and Warebin isn't working for you, email us and we'll refund the last payment. No form to fill in and no exit interview.

After that, since we bill monthly and you can cancel any time, we don't generally refund past months. If something went genuinely wrong on our side, tell us and we'll make it right.

Your data is yours

Everything you put into Warebin belongs to you. We don't sell it, we don't share it with anyone else, and we don't use it to train anything.

You can ask for a copy of your data at any time, including when you're leaving, and we'll send it in a format you can actually open.

If you close your account we keep your data for 30 days in case you come back or you made a mistake, then we delete it.

What we're not responsible for

Warebin tells you what your records say. It can't know what's physically on your shelf — only your team scanning and counting honestly can do that. Decisions you make based on the numbers are yours.

We're not liable for indirect losses, and any liability we do have is capped at what you paid us in the previous twelve months. That's standard, and at our size it's also the honest limit of what we could cover.

Ending it

You can stop whenever you like. We can end an account if it's being used for something illegal, if it's damaging the service for other customers, or if payment fails and we can't reach you — and we'll email first in every case except the illegal one.

What we collect

Your email address, your company name, and whatever you type into the product — your items, locations, quantities and movements.

How you found us, if you tell us at sign-up. That's an optional free-text box and it exists so we know which of the things we do is actually working.

If you arrived from an ad or a link, we record what brought you — the campaign tags in the address, the page you landed on, and the site you came from. It is attached to the account, not to you personally, and we keep it for one reason: to know which ads are worth paying for. We do not store it on your device, so it is gone if you close the tab before signing up.

Basic technical logs: errors, and the fact that a request happened. We use these to fix things that break.

What we don't do

We don't sell your data, we don't share it with advertisers, and there are no advertising pixels anywhere.

We don't use your inventory data to train AI models.

How we measure what's working

We use PostHog, hosted in the EU, to understand how people use the site: which pages get read, where people give up, and whether the product is actually being used after sign-up. We're a small operation trying to work out what to build next, and guessing is expensive.

If you agree to it, we also load Google Analytics. It exists for one narrow reason: when we pay for an ad, it's the only thing that tells us whether that click was worth it. Say no and it never loads at all — unlike our own analytics, Google's has no cookieless mode, so there's no middle setting we could offer you.

By default it doesn't store anything on your device at all — we can see that a visit happened and what it did, but not that it was you again next week. If you tell us that's fine, we remember you between visits so we can tell whether people come back. That's the only thing the banner is asking.

Session recordings are on, and every input field is masked before anything leaves your browser: we never see what you type, including passwords. Email addresses and tokens are stripped out of URLs before they're recorded.

This is for us to make the product better. It is never sold, never shared with advertisers, and there is no ad network involved.

Who else touches it

Supabase hosts the database and handles sign-in. Vercel hosts and serves the site. Stripe processes payments and sees your billing details, not your inventory. PostHog (EU) stores the usage analytics described above. Google Analytics, only if you agreed to it, receives page views from the public pages — never anything from inside the product.

If you use the camera scanner and your phone can't read the barcode by itself, that single photo is sent to Anthropic's API to be read, and is not retained for training. Everything else stays between us, Supabase and Vercel.

That's the whole list. If it changes, this page changes.

Your rights over it

Ask us for a copy of your data and we'll send it. Ask us to delete it and we will, subject to keeping the records we're legally required to keep for accounting.

One email address handles all of this: [email protected].

Cookies

The one that keeps you signed in, which is why you don't have to log in on every page. That one is necessary and has no alternative.

And, only if you agreed to it, cookies from PostHog and Google Analytics that let us recognize a returning visitor and tell whether an ad we paid for actually worked. Say no and neither is stored — the site works exactly the same either way.